F.A.Q

How is the yellow portrait sent?

You will be emailed a digital file, pdf or jpg, ready to print. You can also print that on a mug, t-shirt, mobile phone case or whatever you decide.

How long does it take?

Starting from 3 days it might take up to 15 days, depending on the number of people in the portrait and complexity of the background. Finally a busy period of our artists might affect the delivery date.

What if I don’t like my yellow portrait?

We are always ready to make revisions until you are 100% happy with your portrait.

What can I have as background?

You can have anything. Just send us your idea and our artists will design it. 

What currency are Yellowverse prices?

All prices on our store are denominated in USD.

Do pets count as a person?

Unfortunately, pets do count as a person. 

Is one photo enough?

If all characteristics of faces are clear and the photo is in good quality and not blurred then it’s enough. Having more photos than one though will be great. 

I want a yellow portrait with a large number of people.

No problem. Just send us a message and we can handle it.

Will I be charged for changes to my order after it's been made?

Make sure to give all details on how you would like the portrait when placing the order. As long as you need some minor changes you will not be charged extra. Adding some extra elements and characters though will result in additional charges.